Time Lapse Video of National Grid Power Restoration Efforts

Despite challenges such as huge snow banks, narrower-than-usual roads and limited access to some facilities, National Grid has restored power to all customers affected by the blizzard that tore through the state Friday and Saturday.  

“We can’t emphasize enough our appreciation for our customers’ patience during this very challenging and difficult time. This was an incredibly damaging storm that had a considerable impact on our customers,” said Marcy Reed, president of National Grid, Massachusetts. “This storm required a significant amount of coordination at many levels to expedite service restoration. We are grateful to all of the state and community officials who worked hand-in-hand with us to communicate with and restore power to our customers as quickly and safely as possible.”

In the wake of its hurricane-force winds and as much as two feet of snow, the blizzard left more than 2,700 reports of wires down, more than 80 broken poles and damage to the high-voltage backbone of the Massachusetts electric grid. At the height of the storm, more than 170,000 customers were without power, with the south shore and southeast coast taking the brunt of the storm.